Returns & Exchanges

At Eleven Eleven, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, you can return or exchange eligible items within 30 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing